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We rejected that it and you will asked tehm so you can you better think again

We rejected that it and you will asked tehm so you can you better think again

in the event the wide variety he could be delivering is actually completely wrong then you certainly browse around this web-site would be to challenge him or her regarding it. provide them with the change to review and you will fix the situation.

I’ve had a reply back of brief quid off my refund, he’s confirmed he is happy to recall the financial obligation straight back out of PRA group and you will erase the fresh new listing of my credit reports

when they refuse then you’ve good matter-of investigation control by the her or him on your own profile and you can i’d consult with the brand new FOS and you will quite possibly the latest FCA on account of deceptive pastime because of the a business.

We have stated the fresh new membership had been paid down using them and that i have encountered the default taken off my borrowing document on account of completely wrong studies.

Timescales: We produced my new ailment with these people towards 29th e straight back if you ask me inside from the a month saying that they failed to thought they had complete things incorrect, the truth that We on a regular basis paid off demonstrated I was managing my borrowing limitation etcetera etc

You will find re also-considering my personal conditions I’m happy to deal with a reimbursement of ?174 (lower than most of the loans complete) and all new entries removed, I phoned them right up at which they said they would you want to dicuss with the business collection agencies business to explain basically had paid down them ( was paid off last year) pretty hard to be reasonable.

wonga we phoned in order to chase him or her right up once more, becoming offered a 1 / 2 content regarding a deeper 30 days email being delivered to my self. that i didn’t recieve. guess it’s just a standing up online game.

They are happy to: Disregard the current equilibrium Reimburse me personally ? within the charge Mark my personal credit file due to the fact fully came across

We worked out that i had repaid circa 3k incharges having them and you can currently have an outstanding equilibrium from ?1400 using them (I requested you to definitely no action be taken against this balance since I’d made a formal criticism. I’d originally known new FOS and i have not had a reply regarding FOS but really, only this off Safetynet since an offer today the entire process has been become.

I am inclined to take on given that they try writing from the ?1400 and additionally providing the refund off merely over ?1900. Carry out take pleasure in particular input away from anybody throughout the termed as to help you if this sounds like a good adequate offer to accept, or if perhaps I should leave it to your FOS.

(Merely an area notice – these people were perhaps not gonna mark while the totally satisfied back at my credit reports, merely partly satisfied until We pushed her or him in it)

They delivered myself a final response claiming a similar thing towards fifth April therefore i answered with a complimentary email so that them discover I was referrin on FOS. Known the fresh new FOS for the eighth April and you will had an answer towards 25th claiming happening was actually tasked. Got the deal email address this weekend simply moved and just have already been settling together recently to guarantee the account are noted since the completely paid and therefore the new reimburse was in addition to help you them creating from the equilibrium. Got all of that assented past so just waiting around for verification one to the fresh new reimburse could have been processed today. It think it is going to just take step 3-5 days to get the fund for me.

What is very important I will state away from Safetynet try follow the firearms. They will certainly state they usually have over nothing wrong etcetera etc and even now they state that reimburse, dismiss and you may credit record content is all “a motion of goodwill and ways zero wrongdoing by the providers” Continue pressing him or her, make reference to the fresh new FOS for which you must and you may score truth be told there in the long run.